FREQUENTLY ASKED QUESTIONS
How much is shipping?
Orders under $35 will be subject to a shipping fee of $8.99.
Free shipping will be given to orders over $35.
Do you ship internationally?
Unfortunately, not at this time.
My order arrived damaged. What should I do?
We sincerely apologize for the damaged order. Please contact jafprimellc@gmail.com ASAP.
What is the order processing time?
Order processing time ranges from 1-3 business days.
What is your refund policy?
15% restocking fee for refunds and we do not pay for return shipping. We offer returns within 30 days of purchase. You can return your unused product for store credit, a different product, or a refund to the original payment method.
What is the expiration date of the product?
All of our Farmer's Choice products are uniquely coded with the Best-By Dates, not expiration dates. Best-By Dates are the dates until which the product is expected to retain peak quality and is still safe to consume after this date with a 2-3 year shelf life. Listed below will help you translate these codes:
PRESERVES:
ITEM# | YR | DAY | KETTLE #
FRUIT BUTTER/ APPLE BUTTER/ APPLE SAUCE:
PLANT # | YR | PRODUCT | DAY/MO/SHIFT
SALAD DRESSING:
DAY | YR | ITEM | KETTLE #
SALSA & RELISH:
YR | MONTH | DAY
MUSTARD:
YR | DAY
SAUCES & MARINADES:
LINE | PLANT | DAY | BEST-BY DATE
Why should I purchase Farmer's Choice products through JAF Grocery?
JAF Grocery is an authorized online retailer for Farmer's Choice Foods. We sell individual units directly to customers.